PS Addons
ILM AI Chat Assistant answers your shoppers' questions day and night, from what your shop already says: your products, prices, categories and content pages, plus the notes and FAQ you add. It knows which page the shopper is on, links to the right products, and hands over to your team when it cannot help.
On a product or category page the chat opens with four questions about that page, written once by the AI and then kept. Shoppers start with one click instead of a blank box.
The assistant searches your catalogue, CMS pages and notes for each question and answers only from them, with links to the page that says so. It rebuilds its knowledge by itself when you change a product or a page.
When the answer names products, the chat shows them as cards with picture, price and a View button, so the shopper goes straight to the product.
When the assistant cannot answer, or the shopper asks for a person, the chat offers your contact page, e-mail and WhatsApp, or a short message form. The message reaches you by e-mail with the chat that came before it.
The same first question on the same page is answered from a saved answer, without a new AI request. You set daily limits for the whole shop and for each visitor, and block IP addresses that misuse the chat.
Use the ILM Built-in AI: no account and no key. With the support add-on you get 100 free answers to try it; the AI add-on gives 5,000 answers a month. Or connect your own key of DeepSeek, OpenAI, Gemini, Claude or any OpenAI-compatible service and pay the provider directly; with DeepSeek an answer costs about 0.001 USD.
The module works with or without the add-ons. Without the AI add-on, use your own AI provider key (with support you also get 100 free built-in answers).
| PrestaShop Version | PHP Version | Status |
|---|---|---|
| PrestaShop 9.x | PHP 8.1 / 8.2 / 8.3 | Compatible |
| PrestaShop 8.x | PHP 8.0 / 8.1 / 8.2 | Compatible |
| PrestaShop 1.7.x | PHP 7.4 / 8.0 | Compatible |
| PrestaShop 1.6.x | PHP 7.x | On Request |
Need support for an older version? Contact us and we'll help you out.
After purchase, go to My Account → Order History and download the .zip file for this module.
In your PrestaShop admin panel, navigate to Modules → Module Manager → Upload a Module and select the downloaded .zip file.
Click Install, then Configure to set up the module settings according to your store's needs.
Go to Advanced Parameters → Performance and click Clear cache to make sure all changes take effect on the front-end.
Visit your store front-end to verify the module is working. For any issues, contact our support team — we respond within 24 hours.
PrestaShop
Set minimum, maximum and multiple order quantities, allowed pack sizes and minimum or maximum amounts, per product, combination, category, brand, supplier, customer group or single customer. Shoppers see the limits and a clear message before checkout.
PrestaShop
Add a clear size guide to your product pages, in a popup or on the page. Build it from tables, tabs, pictures and videos, pick one of 13 themes, let shoppers switch cm and inches, and let the AI assistant draft a chart for you.
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