Last updated: 22 October 2026
Everything we sell is digital. Nothing is shipped, and there are no shipping charges.
1. How you get your module
As soon as your payment is confirmed: your order page in your account shows the download and your Order ID, and we e-mail you the same. Normally this takes a few minutes.
Install the module in your shop and enter the Order ID once to activate it.
2. Payments
We take payments through Razorpay and PayPal.
Razorpay is for India: cards, UPI, net banking and wallets, charged in INR.
PayPal is for international buyers: PayPal balance and cards through PayPal, charged in USD or EUR.
Yearly add-ons can renew automatically. Auto-renewal runs through Razorpay subscriptions or PayPal subscriptions. You turn it on from your order page after the purchase, and you can turn it off in your account on our site or in your Razorpay or PayPal account.
PayPal and Razorpay process your payment data under their own privacy policies. We never see full card numbers.
3. Add-ons
Add-ons (support, AI) need no download. They are added to your licence automatically when the payment is confirmed.
4. If something does not arrive
Check your spam folder and your order page first. If you have nothing after 24 hours, write to sales@ilmtech.in or use the contact form. We fix it or refund you, as the Refund Policy says.
5. Refunds and the 30-day money-back guarantee
We keep our 30-day money-back guarantee. If the product does not work for you, ask for a refund within 30 days of purchase, as the Refund Policy says.
The guarantee has a few conditions. A refund ends your licence and all add-ons for that product. We give one refund per product per customer. We do not refund licence abuse, and we do not refund after a licence violation.
Refunds go back through the same gateway you paid with, Razorpay or PayPal. Gateway fees and currency-conversion differences are outside our control.